Trust & Safety
Every professional in our collective is held to the highest standard, because the families we serve deserve nothing less. Here is exactly how we vet every tutor and coach before they are listed.
The Process
We do not cut corners. Every single professional on our platform has been through all three stages of our vetting process, without exception.
Before anything else, we verify that every professional's stated qualifications are genuine. We do not rely on self-reported credentials alone, documentation is required and checked.
A formal interview is conducted with every applicant by a member of the Family Collective team. This is not a formality, it is a genuine assessment of character, professionalism, and suitability to work with children and families.
A clean police clearance certificate is a non-negotiable requirement for every professional joining the Family Collective. This is the final and most critical safeguarding step, protecting the children and families in our community.
When you engage a professional through Family Collective, you can be confident they have passed every stage of our vetting process. We take this responsibility seriously, and personally. If you ever have a concern about a professional in our collective, we want to hear from you immediately.
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